Frequently Asked Questions
Everything you need to know about shopping with Flourish Gift and Home.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
What is your return policy for home decor items?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.
Do you offer gift wrapping services?
Yes! We offer premium gift wrapping and personalized notes for a small additional fee. You can select this option at the checkout page.
What should I do if my order arrives damaged?
Please inspect your order upon receipt. If an item is damaged or defective, contact our support team within 48 hours with a photo of the damage so we can send a replacement immediately.
Are your products ethically sourced?
At Flourish Gift and Home, we prioritize working with artisans and suppliers who adhere to fair trade practices and sustainable manufacturing processes.
Can I track my package once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.